Frequently Asked Questions

What is Pluely?

Pluely is a lightweight desktop AI assistant that lives in an always-on-top overlay. It answers questions about what's on your screen, reads your documents and images, and transcribes live meetings in real time. See What is Pluely?.

Does Pluely join my meetings as a bot?

No. Pluely never dials into your call. Live transcription runs from your own machine and captures audio locally — the other participants see nothing.

Which platforms are supported?

macOS, Windows, and Linux, with the same features on each. See Installing Pluely.

Can I use my own AI provider or a local model?

Yes. Pluely can run through a local AI CLI (like Claude Code, the Gemini CLI, OpenAI Codex, Qwen Code, or Ollama), through your own provider key, or through Pluely's managed models. See Choosing your AI.

Is my data private?

Yes. Your provider keys are stored encrypted on your device, capture runs locally, and error messages never leak technical details. See Privacy & screen sharing.

What do I get with a paid plan?

Paid plans include Pluely's managed AI plus higher monthly allowances for live transcription, file uploads, and AI requests, and Pro features like auto-screenshot. See Plans, usage & limits.

How do I buy and activate a license?

Buy from the pricing page, then open the dashboard's Home page and paste the emailed key into the License Key field. See Buy a license and Activate your license.

Can I use Pluely for free?

You can run Pluely on your own provider key or a local CLI — the free plan is the full overlay with your own keys. Pluely's managed AI, bundled realtime speech-to-text, and Pro features require a plan.

Does Pluely work during screen sharing?

Yes — the overlay is designed to stay discreet during screen shares and presentations.

Where can I get help?

Start with Troubleshooting, then reach out from the Pluely website.