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Account & Licensing

Plans, Usage & Limits

Pluely's paid plans include monthly allowances for the things that use cloud AI. This page explains what's metered, how it's counted, and where to see your usage.

What's metered

AllowanceWhat it covers
Live transcriptionMinutes of Listen mode transcription per month
File uploadsNumber of documents/images processed per month
AI requestsEach Ask, transform, or suggestion that uses Pluely's managed AI

How counting works

  • Usage is counted only when a request succeeds — a failed request doesn't cost you.
  • Meters are monthly and reset on the 1st. Your plan-and-usage screen shows the reset date.
  • Usage is cumulative for the month — deleting a file or a meeting doesn't refund what was already counted.

Live transcription specifics

  • While listening, the composer shows a live countdown of your remaining time.
  • Paused sessions cost nothing — pause during a break and the meter stops with you.
  • When time runs out, the session ends gracefully at a natural break, never mid-sentence.

Automatic responses and AI requests

Each automatic response in a meeting uses one AI request — same as a manual question. Pluely actively protects that allowance: short remarks ("yeah", "okay") never trigger a response, repeated questions aren't answered twice, question/pause detection runs free on your device, and the Auto responses control always shows how many requests you have left. If you want maximum thrift, keep Auto responses on When a question is asked (the default) or Off — the continuous Every pause mode is the one that spends fastest.

Where to see your usage

Open the dashboard's plan & usage panel. You'll see a bar for each allowance (used vs. total), your plan name, and the date everything resets. Pluely also warns you as you approach a limit so there are no surprises.

Bring-your-own-keys plans

If you use Your Providers or Your CLI, those requests run on your credentials and are not metered by Pluely — you'll see a note that nothing is bundled. Your provider bills you directly.

Reaching a limit

If you hit a monthly limit, Pluely tells you in a friendly message and points you to next steps — you can wait for the reset, upgrade your plan, or switch to your own provider/CLI to keep going immediately.

Last updated 2026-07-10 · pluely.com